FAQs

The NFPA recommends every chimney be inspected once a year and cleaned as needed. If you burn a cord of wood or more each winter, plan on an annual sweep. New York freeze-thaw winters are hard on flues, so yearly attention pays for itself.

Creosote is the flammable tar residue that wood smoke deposits inside your flue. Enough buildup plus one hot fire is how chimney fires start — regular sweeping removes it before it becomes a hazard.

Level 1 is the standard annual visual checkup. Level 2 adds a camera scan of the flue interior and is required when buying or selling a home, after a chimney fire, or when changing appliances or fuel type.

The usual suspects in order: roof-to-chimney flashing, a cracked crown, a missing cap, or porous masonry. An inspection pinpoints the source — the fix is usually much cheaper than homeowners fear.

Yes. Gas systems need annual attention just like wood-burning ones — venting checks, cleaning and tune-ups keep them safe and reliable.

We return calls the same business day and can usually schedule within days — faster for active leaks or safety concerns. Fall books up quickly, so beating the September rush is smart.

Yes — free, written and honored. No surprise line items.

Yes — clogged dryer vents are one of the most common causes of house fires. If towels take two cycles to dry, the vent is overdue. We clean the full run in one visit.